Michael R. Kandle, Psy.D. Licensed Psychologist

Insurance
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Are You Covered?
 
Prior to begining treatment it is prudent to verify that your insurance plan will cover my services.  I have contracts with the majority of insurers providing plans to NH residents, but not all.  You are encouraged to verify your insurance benefits and coverage by phone, website or handbook and seek answers to the following quetions:
 
  1. Is Dr. Kandle in my plan's network of providers?
  2. Do I have a deductible to satisfy?
  3. What is my co-payment per visit?
  4. Do I need to ask for a "pre-authorization" prior to my first visit? (If so, obtain call for an authorization number).
  5. What are the limits of my mental health benefit (ie. number of sessions allowed per year, or dollar limits)?

What are the Implications of Using Insurance for
Mental Health Services?
 
Most people choose to have their insurance pay for mental health services if they have a benefit for it.  However there are several implications that clients should be aware of in doing so.  Some insurance plans will pay for mental health services with no questions asked other than for a diagnostic code and a treatment date.  Others will pay for 8-12 sessions with no questions asked, after which they will want some additional information in order to determine if continued treatment is "medically necessary."
 
When insurers ask providers to submit a "treatment authorization request" for cointinuing services, typically this will include a disclosure of the following types of information:
 
  • Specific symptoms, their severity and duration.
  • Risk factors such as suicidal/homicidal tendencies or significant substance abuse.
  • Level and description of functional impairment. 
  • Specific treatment goals and indications of progress made toward those goals.
  • Psychotropic medications taken or reasons why medications are not being considered.
When information like this is requested by your insurer, I make every effort to minimize the disclosure of sensitive information.  Clients are free to review and participate in the creation of these short reports upon request and to share concerns about any information they do not want to have disclosed to their insurer.
 
The only sure way to eliminate any information from being disclosed to an insurance company is to consider a self-pay arrangement with a therapist.